Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
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Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store, all in one place.
Open Portal
Meetings & Reports
Your IT Documents
IT reviews, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
2026 IT Review
Environment assessment and transition review covering your technology setup, security posture, and recommended improvements for the off-season.
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IT Review
Upcoming
IT Review, 2027
Scheduled TBD
Annual review, to be scheduled
Support
Get Help from Vicinity
Four ways to reach our help desk during business hours.
Contact Support
Available Monday through Friday, 8 AM to 5 PM (excluding holidays). After-hours coverage is available as an add-on.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent IT Review.
Finalize new Vicinity managed services agreement
Oct 2026
Enable MFA on all Microsoft 365 accounts
Nov 2026
Confirm device inventory and point of sale setup on site
Oct 2026
Your Vicinity Team
Your Points of Contact
Reach out to your account manager for strategic questions, planning, or anything outside of day-to-day support.